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JM-1000The compact size makes it great for one-man operation – and it’s perfect for much of the work I do!”

That’s Craig Casteen on the lightweight JM-1000 Mini-Jet™ from General Pipe Cleaners.

Owner of Casteen Plumbing & Repair in Rose Hill, NC, Casteen can find himself in some pretty tight spots.

“There are lots of crawl spaces beneath homes in North Carolina,” he says. “And I’m often under someone’s house – by myself – doing plumbing and drain cleaning work.”

Inside jobs can be cramped, too. “I clear lots of kitchen clogs – and do contract service work on apartments,” Casteen adds. “So I can get into even tighter spots!”

Compact Water Jet Provides The Solution

That’s why Casteen chose General’s JM-1000 Mini-Jet.

The compact, lightweight, electric-powered JM-1000 Mini-Jet is great for clearing grease, sand and ice from small, 1-1/2” to 3” lines – up to 50 feet long.

For extensive outside jobs, Casteen uses the larger, more powerful, gas-powered JM-3000™ water jet. “General water jets are great for clearing grease and slurry – but kitchen sinks are the number one place for inside grease problems,” he observes. “And the JM-1000 is perfect for spot-clearing kitchen stoppages.”

It’s excellent on laundry drains and other small lines, too. General’s 1500 psi of raw cleaning power hits soft stoppages with high-pressure, wall-to-wall water streams – and flushes them away.

Design Meets Tough Requirements

Pulse technology also helps slide the hose around tight bends and farther down lines. It breaks the initial tension between the hose surface and pipe walls, increasing cleaning power. And it separates General’s Jet-Set from ordinary pressure washers.

“General’s nozzle design negotiates twists and turns very well,” Casteen remarks. “I think General’s R&D crew a great job!”

As large as a typical toolbox, the rugged, diamond plate metal case containing pump and motor assemblies measures just 24” L x 10-1/2” D x 11” H. And at just 23 lb, the JM-1000™ is easy-to-carry.

“It’s lighter than my tool bag,” Casteen smiles. “Although small, it’s powerful!”

It’s maneuverable, too. “If I’m in a sink cabinet, the JM-1000 size lets me easily move around – and, if problems occur, quickly back-off and shut off the water.”

Great for one-man operation, General’s tough little tool respects surroundings, too. Rubber feet on the carrying case help protect counter tops in kitchens and baths. It also sports safety features – like a sensor to shut off the motor if water stops flowing, and a 3-wire Ground Fault Circuit Interrupter.

General Equipment Inspires Confidence

Water jets aren’t the only General products in Craig Casteen’s equipment mix. “When you’re safeguarding a 34-year reputation for quality work, you get the best tools for the job.”

So with his JM-1000 and JM-3000, Casteen’s arsenal also includes Super-Vee® hand-held drain cleaners for small-line work – and a Speedrooter 92® cable machine for long, tough jobs.

On his residential, agricultural and commercial jobs, Craig Casteen stresses, “I only use tools I trust.”

“General wrote the book on drain cleaning equipment,” he concludes. “And I foresee using my JM-1000 a whole lot!”



Creatively blend proven technologies with intimate market knowledge. Add a dash of innovative thinking - and a business can really grow fast!

Just ask Preston Hall of ALL PRO WATER-FLOW. In less than two years, the Colorado-based entrepreneur has single-handedly revolutionized how the world cleans RV, aircraft and boat holding tanks. And that's resulted in authorized service centers and training operations in six states - with more constantly on the way.

An RV owner, Hall grew seriously and personally concerned with inadequate, unsanitary chemical treatments for vehicle holding tanks. As a professional plumber for 25 years, he then used video inspection equipment to confirm his worst fears.

Forget foul odors. Hall discovered that conventional chemical cleaning failed to remove the appalling risks of dangerous disease contamination. “Our cameras clearly proved that chemicals don't do the job,” he says, “What we saw of typical RV holding tank sanitation was absolutely horrid!”


So he marshaled his professional and technical experience to devise a safer, more competent and thorough solution. And that launched what Hall claims is “the biggest untouched service industry in The United States in 50 years.”

Working with GENERAL PIPE CLEANERS, Hall incorporated GENERAL's proven “Jet Set” technologies with his proprietary equipment to found ALL PRO WATER-FLOW.

GENERAL's gas- and electric-powered water jets - with on-demand Vibra-Pulse®* for greater nozzle thrust around tight bends and down long lines - have long offered professional drain cleaners indispensable weapons against grease, sediment, ice and other soft blockages.

With a wide variety of “Jet Set” models available, Hall admired the company's reliable, rugged technology, transportability and safety features. And when ALL PRO started, he chose GENERAL's JM-2900™* gas-powered water jet - the model he originally selected for his first plumbing business - as his “power” source.


“At that point, we had successfully used GENERAL equipment for over 15 years,” Hall recalls. “So it was natural for us to pick products we already trusted. In fact, our very first JM-2900™ is still going strong!”

An economical alternative to larger gas-powered jets, the JM-2900™ is lighter and more maneuverable - yet maintains the same pressure and flow rate as other jets in its class.

Power comes from a proven 13 hp Honda engine connected directly to a 3000 psi, 4 gal/min triplex pump. The 300 ft capacity hose reel with reel brake and brass swivel is mounted on a rugged, heavy duty frame with two pneumatic tires for maximum stability and easy handling.

That proved the launching pad for Hall's new business. He then developed a dozen custom adapters - all patent-pending - and, in close concert with GENERAL, adapted the JM-2900™ for ALL PRO's proprietary cleaning system.

“We employ a variety of special hoses and nozzles for various holding tank cleaning jobs,” Hall says. “But the JM-2900™ is the power behind the technology we developed.”

His relationship with GENERAL also proved instrumental to ALL PRO's “branding” efforts - uniform equipment, training, presentation and quality control.

“They've been great!” Hall exclaims. “They're right on top of everything - helping us plan and streamline equipment packages at the core of our business.”


With ALL PRO, RV owners need no longer rely on chemicals to rid holding tanks of odors and disease-causing waste material. “We've proven that friction from water flow, under carefully regulated pressure through our custom nozzle designs and GENERAL jets, thoroughly cleans holding tanks,” Hall points out.

He also notes that harsh chemical cleansers eventually enter municipal sewage treatment plants. So ALL PRO's proprietary approach makes environmental sense, too.

“Depending on holding tank size, we hydro-jet in fresh water at thousands of pounds per square inch,” he says. “And everyone knows that clean water is better for the environment than chemicals are!”

And Hall contends that simply “hosing out” holding tanks at 40 to 50 psi won't eliminate disease-causing contamination, either. “You need proper technology, equipment, and training - and that's what we provide.”


Hall expects continued ALL PRO growth - especially in the RV industry. Studies point to 30 million baby boomers potentially entering the RV market. And that's atop eight million “RV'ers” already cruising the country in “mobile second homes”. Add 4,500 RV dealers, 16,000 RV campgrounds and 1,500 mobile RV services nationwide - and Hall's coop service centers pack plenty of expansion potential.

“But we couldn't have done this without GENERAL - specifically their JM-2900™ - behinds us,” he says. “Their equipment offered the best bang for our buck - superb durability, reliability, appearance and economy!”




Blockage of a critical 5” overflow pipe beneath a large artificial lake at Dospat Dam, Bulgaria, posed extreme danger to dam wall integrity – risking catastrophic failure.

Over 50 years of hardened sediment and debris had accumulated.  Drainage reduced to a trickle.  And construction of a new removal conduit proved unfeasible.

The remote setting also eliminated heavy cleaning equipment from consideration.  And the 460’ line descended over a 2.5% grade from 157 feet beneath the dam wall through four tight bends to its terminus – rendering clearout extremely difficult.

That’s when Double D Engineering Ltd, European specialists in industrial cleaning technologies and services, stepped in – with an “outside the box” idea.

“Economics and facility condition forced us to work with the existing pipeline,”  Dimiter Dimitrov, company manager, noted. “So we opted for a compact, portable water jet solution.”


Representing the Russian company Zevs Technologies Ltd, Double D chose the powerful, compact, and maneuverable JM-3080 gas-powered water jet from General Pipe Cleaners.

Part of General’s popular Jet-Set™, the high-flow device is perfect for clearing larger, more difficult lines of grease, sediment, ice and other “soft” blockages.  A 20 hp Honda engine with electric start provides an 8 gal/min flow rate at 3000 PSI – without risking pump damage if water supply can’t match pump demand.  A 12-gal frame-mounted buffer tank provides enhanced safety margins – and extends operating time.

“We’ve specialized in industrial cleaning since 1998, and this was our first project with JM-3080,” Dimitrov adds. “We were enormously pleased with its portability, power and performance.”

General’s gas and electric powered water jets also feature on-demand Vibra-Pulse® for greater nozzle thrust around tight bends and down long lines.  Dimitrov especially liked that feature.

“The steel overflow line featured four turns over its length,” he notes. “And Vibra-Pulse® technology helped ensure thorough removal of the built-up sediment and debris.”

Dimitrov also appreciated the JM-3080’s positive lock braking system – and heavy-duty frame with four 13" pneumatic tires.

“Our JM-3080 often sat in precarious locations on the job site at Dospat,” Dimitrov recalls. “And its stability, tough construction, and reliable wheel brakes really kept the machine solidly positioned.”

Standard JM-3080 safety features include a thermal relief valve to protect the pump from heat damage – as well as a back-flow check valve and inlet filter.  It comes complete with tool box, chemical injector, and spray wand with trigger.


Partially tapping lake water 130 feet away – and using two hoses, three high-performance nozzles, and two standard nozzles – Double D cleared the blockage in three steps over roughly 12 hours and three days:

  • Phase 1.  About 295 feet were cleaned from the lower end of the pipe with all three high-performance nozzles.  Total work time: 5 h 15 min.
  • Phase 2.  Another 75.5 feet from the lower end were subsequently cleaned with the three high-performance nozzles.  By then, however, the JM-3080 had hit maximum reach.  Total work time: 5 h 30 min.
  • Phase 3.  Double D then repositioned the JM-3080 to clean 164 feet from the pipeline’s upper end.  Total work time: 1 h 24 min.

Conditions on the final project leg proved especially hazardous.  Personnel had to descend to a gallery about 164 feet below lake water level.  And they risked catastrophic flooding from large chunks of loosened sediment blocking the clean downstream end.  But by employing smaller jet nozzles – and gradually removing the blockage from the center out – workers successfully completed the job.

Sediment and debris blockages plague thousands of dam, waterway and waste treatment pipelines.  But not all are accessible to larger trailer-mounted water jets.  Nor is larger wheeled equipment always economical to employ.

But Double D blended innovative removal techniques with a compact, powerful General water jet for a creative, yet effective, solution.

“Everything worked beautifully,” Dimiter Dimitrov concludes. “We could not have achieved those positive results without our JM-3080!”




Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits.

“Health inspectors, for instance, want restaurants to clean grease traps regularly – often every six months,” the owner of Mercer Drain Cleaning Service says.  Bar owners, municipal authorities, and homeowners, he adds, also suffer grease, sediment, sand, and ice.

And every problem, he says, is a business opportunity.


That’s why Fantauzzo’s company near Trenton, NJ added the popular, reliable JM-2900™ gas-powered water jet from General Pipe Cleaners to Mercer’s extensive mix of drain-cleaning and inspection solutions.

“When a drain cleaning cable goes through grease, the grease closes behind the cable, still leaving the line clogged,” he explains.  But the JM-2900 hits soft clogs with a wall-to-wall stream of high-pressure water – and flushes them away.

Performance like that boosts Fantauzzo’s business.  One of his competitors recently tried clearing a cast iron residential line – but the blockage returned a few days later.

“The guy just snaked through a whole mess of toilet paper, which almost immediately re-clogged the pipe,” he recalls. “We blasted the blockage downstream with our JM-2900 – and removed the wad from the house trap.  Problem solved – permanently!”

An economical alternative to larger gas-powered jets, the JM-2900 is lighter and more maneuverable – yet maintains the same pressure and flow rate as competitive jets.

Power comes from a proven 13 hp (389 cc) Honda engine connected directly to a 3000 psi, 4 gpm triplex pump.  The 200 ft capacity hose reel with reel brake and brass swivel is mounted on a rugged, heavy-duty frame with two pneumatic tires for maximum stability and easy handling.

General’s powerful gas- and electric-powered water jets – with on-demand Vibra-Pulse® for greater nozzle thrust around tight bends and down long lines – offer professional drain cleaners indispensable weapons against all sorts of soft blockages.  With a wide variety of “Jet-Set” models available, experts like Fantauzzo admire the line’s reliability, rugged technology, transportability, and safety features.

“Until we get our General trailer-mounted jet,” Fantauzzo smiles, “our JM-2900 handles 4” and larger diameter lines!”


A General equipment user for over 15 years, he also owns a compact, portable JM-1450 electric water jet for smaller jobs – 1-1/2” to 2” lines.

The powerful JM-1450 generates 1500 psi at 1.7 gallons per minute – yet only pulls 13 amps.  Also equipped with Vibra-Pulse® and General’s standard safety features, it’s powered by a 1-1/2 hp dual capacitor enclosed motor with an in-line ground fault circuit interrupter.

Fantauzzo says he “picked products I already trusted” when starting Mercer.  Now his ample arsenal only sports General drain-cleaning and inspection solutions:

  • A Gen-Eye™ video system with digital locator.
  • Two Speedrooter 91™’s for long, tough jobs.
  • A compact Metro-Rooter™ root-cutting machine.
  • Two Power-Vee™ hand-held, auto-feed drain cleaners.
  • A Kinetic Water Ram™ – the lightweight, innovative, hand-held device that safely, quickly and cleanly clears clogs with powerful bursts of compressed air.

Fantauzzo often teams tools for optimal productivity.  “We precisely spot and diagnose problems with our Gen-Eye, for instance – then use the right drain cleaner to complete the job.”

But water jets can’t clear heavy stoppages like tree roots, Fantauzzo cautions, and don’t replace cable machines.  “That’s why we have our Speedrooter 91’s and Metro-Rooter.  Each tool has specific advantages.  And each compliments the other.”


Fantauzzo offers a 30-day warranty on every drain-cleaning job.  He never advertises.  And 100% of his central New Jersey business comes from his fast growing roster of satisfied customers.

“But I can’t give a warranty if I don’t do the job right,” Fantauzzo says. “And I can’t do the job right if I don’t have the right tools.”

That’s why he’s built his business around drain-cleaning and inspection equipment from General Pipe Cleaners.

“I run my whole company with General products,” he declares. “They enhance our professional image!”



Reputation, reliability and results mean much to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business. So do the right tools.

“We tackle really tough jobs no one can handle,” the Rooterman franchisee says. “Customers know that we combine first-rate talent with first-rate tools to solve problems – permanently. And General gives us the equipment to do just that.”

Exhibit 1: A chronically clogged Lowell, MA sewer line. Two different competitors couldn’t clear the blockage. And the job actually proved so challenging that both “just walked away.”

Equipment Mix Saves The Day

That’s when Vinnie MacDonald’s Rooterman technicians flew to the rescue.

The New England pros diagnosed, pinpointed and solved the problem by teaming three pieces of General Pipe Cleaners equipment – a Gen-Eye® video inspection/location system, a Rodrunner® sectional cable drain cleaning machine and a JM-3000™ gas-powered water jet.

“We immediately determined that the long line was really packed with roots. So we used the Rodrunner® to bore right through the blockage.”

Weighing just 90 lbs., Rodrunner® is a light weight, powerful sectional machine capable of clearing heavy stoppages and roots in lines over 200 ft. long.

General’s versatile Rodrunner® can either be run “lawn mower” fashion, as the self-feeding cable screws into the line – or in tight spaces, operated in “up close” stationary position.

“It gives fierce boring power, and works sludge really well in long lines,” MacDonald maintains.

Jetter Clears The Way

But it couldn’t handle all the sludge. So that’s when the Rooterman crew fired-up their JM-3000™ water jet to clear the remaining debris.

Built for heavy use and abuse, the powerful JM-3000 – part of General’s Jet-Set® range of gas and electric powered water jets – is great for clearing large lines and long runs. A heavy-duty 3000 psi, 4 gpm pump is driven by a reliable 389cc (13hp) Honda engine with electric start through a 2:1 gear reducer to extend pump life. On-demand Vibra-pulse® helps propel the hose around tight bends and further down long lines.

“Our JM-3000 cleaned the line so we finally spotted the real problem!” MacDonald says.

Gen-Eye Quickly Spots True Trouble

Rooterman’s Gen-Eye® video pipe inspection system revealed that the line had actually broken and separated under the street.

“Pinpointing the exact problem led to precise repairs – fixing that ‘unsolvable’ puzzle for good!” Vinnie MacDonald proudly recalls.

Available in a variety of models, Gen-Eye® systems offer drain cleaning professionals everything necessary to trouble-shoot 2” through 10” lines.

And with General’s new, easy-to-use Gen-Eye Hot-Spot® digital pipe locator, professionals can pinpoint the target quickly. Standard Operating Procedure!

“Lather, rinse and repeat: we do this sort of thing all the time,” Vinnie MacDonald jokes. “I’ve been teaming General tools for over 30 years. It’s our standard ‘de-rooting’ routine!”

In fact, the Rooterman franchisee credits expert service and General tools with boosting his profitability.

“Residential or commercial jobs, we pride ourselves on permanently solving customer crises,” he adds. “But we can’t fix tough problems – and remain profitable – without the right equipment mix. And that’s what General gives our business!”



For the biggest, meanest drain cleaning jobs in Columbus OH, locals trust Ron Zimmerman, owner of R&B Sewer & Drain.

R&B subcontracts drain cleaning services to nearly 30 plumbing professionals within 100 miles of Ohio’s capital.  And they routinely tap R&B for their most challenging drain cleaning emergencies.


So Zimmerman counts on durable, reliable drain cleaning and inspection solutions from General Pipe Cleaners – especially the JM-2512 Typhoon™ trailer jet.

The brawny gas-powered water jet blasts grease, sediment, ice and other blockages from large lines or in remote locations – with more features than competitive designs offer.

With a 2500 psi, 12 gpm pump for high water flow, the JM-2512 pulverizes clogs with wall-to-wall cleaning action from its hefty, 200 gallon holding tank.  And its powerful 24 hp (690 cc) Honda engine ensures extended performance on stubborn stoppages.  A 2-to-1 V-belt reducer extends pump life.

On-demand Vibra-pulse® helps slide the nozzle around tight bends and down long lines.  Two hose reels - a 400’ x 1/2” jet hose with variable speed electric rewind and a 150’ x 3/4” supply hose - mount next to the pressure gauge, with an output valve and guide arm on the trailer rear.  Secure access to engine controls comes through a handy, lockable toolbox below both reels.

“It always works!” he notes. “In one month alone, we used our Typhoon on at least 30 jobs.”


One of those jobs concerned an elderly 87-year-old woman.  An unscrupulous competitor claimed she’d need a new clean-out for $5,000.

“Our video camera spotted the real problem – roots,” Zimmerman says. “And our Typhoon with Chain Saw Nozzle handled the job at a small fraction of the first company’s estimate.”

General’s Chain Saw Nozzle rips through roots and scrapes scale off the walls of the pipe in 4”, 6”, 8”, and 10” lines. 

The latest Gen-Eye SD™ includes a self-leveling color camera that automatically keeps pictures vertical, letting viewers clearly follow camera action through lines.  Key features in the lightweight, compact package include an 8” LCD color monitor, an SD Card Reader and USB adapter for video storage, and a full keyboard for titling – all safely contained in a padded case.  The Gen-Eye™ Digital Locator – offering easy, accurate camera location and instant depth finding capability – completes system components.


“Almost all our equipment is General,” says Ron Zimmerman, who also owns a compact, portable J-1600™ electric water jet – brother to the popular JM-1450™ - for smaller jobs in 1.5”- 4” lines.  His arsenal further sports some of the most effective drain-cleaning solutions available, including the versatile Maxi-Rooter, Mini-Rooter, and Super-Vee.

R&B offers 30-day warranties on drain-cleaning jobs.  They never advertise.  And 100% of their business comes from customer referrals.

“But I can’t give a warranty if I don’t do the job right,” he says. “And I can’t do the job right if I don’t have the right tools.”

That’s why Zimmerman built his business around drain-cleaning and inspection equipment from General Pipe Cleaners.

“General products enhance our professional image!”



Over 10 feet of solid grease packed the sewer line of a Long Island NY apartment complex.  Raw sewage surged into the parking lot.  Health authorities threatened action.  And frantic facility managers sought fast action.

That’s when they called Keith Johnson – and his “big artillery”.

Owner of Accurate Cesspool and a professional drain cleaner for over 25 years, Johnson forged a local reputation for swiftly and professionally tackling the area’s toughest jobs.

“Their big problems are my problem,” Johnson, also a board member of the Long Island Liquid Waste Association, says. “And I make their big problems go away – fast!”


Years of accumulated grease, sediment and debris had accumulated in a back pitch part of the 8" pipe.  Failure to employ routine, precautionary line cleaning had simply compounded the problem.

So Johnson brought his JM-2512 Typhoon™ trailer jet from General Pipe Cleaners.

With a 2500 psi, 12 gpm pump for high water flow, General’s Typhoon blasts big lines and long runs clean of clogs.  Its powerful 24 hp Honda engine with 10 gallon fuel tank ensures extended performance on stubborn stoppages.  And its 200 gallon holding tank carries enough water to handle remote applications with limited water access.

Johnson employed the Typhoon’s built-in VibraPulse® to help propel the jet down the line, around bends and to the clog.  “The VibraPulse really helped,” Johnson says. “And the Typhoon eventually blasted the blockage – making the whole apartment complex a bit better smelling!”


Johnson uses the Typhoon™ for a wide variety of jobs.

“It’s great for routine house trap maintenance cleaning,” he says. “The holding tank is also more than sufficient to clear the main and sewer lines of a dozen buildings in a work day.”

Two hose reels – a jet hose reel with 400 ft x 1/2" capacity featuring electric rewind, and a water supply hose reel carrying 150 ft x 3/4" hose – mount at the rear of the unit by the pressure gauge and output valve.  Engine controls and hour meter are positioned within easy reach in the lockable tool box with slide action doors below the reels.

The Typhoon boasts electric brakes, safety strobe light, three safety cones with holder, rear fold-down stabilizer jacks, retractable hose guide arm, and antifreeze system as standard equipment.

Johnson likes the built-in brakes.  “You can drag a full load of water right to the job – and not waste time filling-up at the site,” he says. “And the antifreeze really helps in winter.  Competitive jets don’t have those features.”

General’s Typhoon also rides on rugged 15" radial tires with modular wheels and leaf-spring suspension rated at 3500 lbs per axle.

“Maneuverability is great,” Johnson notes. “I can easily tow my Typhoon to jobs – and maneuver it around the landscaping of large residential and commercial buildings to problem areas.”

A front splash guard helps shield the pump and engine from road debris.  And the jet’s tough epoxy finish ensures added weather protection.

Johnson’s verdict?  “The Typhoon does what you want it to do – especially on demanding jobs!”

For details, contact General Pipe Cleaners, a division of General Wire Spring Co., 1101 Thompson Ave., McKees Rocks, PA  15136, USA.  Tel.: 800-245-6200 or 412-771-6300.  Fax: 412-771-2771.  Web: www.drainbrain.com/jetset.

General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality drain cleaning equipment since 1930.  General serves drain-cleaning professionals and plumbing contractors -- as well as facilities managers, the rental industry and the hardware/home center market.  The Toughest Tools Down The Line.


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General Pipe Cleaners

General Pipe Cleaners
Division of General Wire Spring Company

1101 Thompson Avenue McKees Rocks, PA 15136 USA
800-245-6200 • 412-771-6300 • FAX 412-771-2771

© General Wire Spring Co. 2016