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"When you have hot water gushing through the kitchen ceiling of an historic landmark in mid-January, you don't waste time fooling around!"

That's how Bob Schneider of SCHNEIDER PLUMBING & HEATING described the scene at a renovated hotel in Northampton, MA, one frigid January evening. Pipes had burst between floors, flooding food preparation areas as guests gathered for dinner.

With nearly 25 years serving commercial and residential customers in western Massachusetts, Schneider knew that if he didn't act fast, the landmark would sustain terrible damage -- and over 100 rooms of guests would, at best, suffer major inconvenience.

The structure's ancient plumbing system only compounded the crisis. "We tried finding shut-off valves to isolate the affected area," he said. "But we couldn't find any in that section of the building."

After temporarily stemming the flow by crimping the problem pipe, Schneider considered shutting off the main entry. But that meant unacceptable delays and major business disruptions. "We'd spend several hours going room-to-room, just bleeding lines," he pointed out.

Pipe Freezing Kit Provides Answer

That's when Schneider acted "outside the box."

Schneider repaired the fully pressurized hot water line in less than 15 minutes - without closing the main supply or draining any lines before replacing pipe and cutting in new valves.

Using Carbon Dioxide (CO2) in dip tube-type cylinders, the COLD SHOT quickly and safely freezes liquids in steel, copper, cast iron, aluminum and plastic pipes, 1/8" (10mm) through 2" (60mm) in diameter.

The GENERAL product includes 10 sets of freeze heads, two high pressure spiral hoses with injectors, T-distributor, locking nut, hex head screwdriver, rubber gloves, goggles and carrying case.

"It was actually the first time we used it," Schneider recalls. "The COLD SHOT is so easy to use that any professional who can read a few lines of type can handle it!"

Rapid Repairs, Minimal Mess

Schneider simply placed the freeze head around the pipe, attached the hose and opened the CO2 cylinder. Liquid CO2 then flowed into the COLD SHOT freeze head, forming an in-line ice pack capable of withstanding 7,000 psi.

With the hot water gusher stopped, Schneider and his crew immediatelydiscovered that the parallel cold water conduit had also begun failing. "Everything pointed to yet another disaster in the making!" he recalls.

So after the hot water repairs, Schneider's COLD SHOT saw service on the second problem. With both runs replaced and new shut-off valves installed, the hotel returned to normal.

"Thanks to the COLD SHOT, most guests probably never realized the crisis we faced," Schneider says.

Business Boosted

Faster, more compact and less expensive than "refrigerator-type" units, the COLD SHOT works on 1/2" copper tubing within five minutes - and on cast-iron pipe within three minutes. Unlike slower, less economical "bag-type" devices, the lightweight General product provides a much better seal and distributes the freezing mechanism completely around the pipe.

It also boosts Bob Schneider's business.

The hotel was so satisfied with his prompt, professional response that they continue tapping SCHNEIDER PLUMBING & HEATING for regular repairs and upgrades of the historic structure's system.

That sort of customer trust, Schneider claims, not only enhances his reputation, but boosts profitability by cycling jobs more quickly.

"Customers are really thrilled with our work," he says. "With the COLD SHOT™, we fix problems faster - and get more jobs done in less time. Everyone's happy!"




In the harsh winters of Northern Michigan, rapid response with the right equipment is critical to customers with frozen metal pipes.

“I have to work fast,” Steven May, owner of Steve’s Plumbing Service in Petoskey, notes. “Or my customers risk substantial damage from burst pipes!”


That’s why the 20-year plumbing veteran prefers the easy-to-operate Hot-Shot 400™ from General Pipe Cleaners.

Weighing just 31 lbs. and generating 400 amps of power, the lightweight device safely, quickly and efficiently thaws up to 175 feet of 1-1/2" diameter metal lines.

Just transport Hot-Shot 400 to the job, stretch out two cables, and clamp them to either end of the frozen section.  Then plug the unit into a clean, grounded 120 volt receptacle.  The unit hums, indicating a good circuit.  In minutes, Hot-Shot restores water flow to frozen metal pipes.

One recent job involved a farm house with frozen lines in a crawl space.  Immediately after arrival, May clamped his Hot-Shot 400 onto one run and, in less than ten minutes, had water to the kitchen.  Rapidly repositioning General’s machine to another line, he restored bathroom flow ten minutes later.

“In less than 20 minutes I had water flowing to the whole house – with no breaks, no damage and one happy customer!” May laughs.


Safe, effective Hot-Shot 400 warms metal pipes only enough to thaw outer ice layers.  Water pressure then melts remaining blockage.

Forget tearing up floors, breaking through walls, or digging in frozen ground.  And forget the liability and fire dangers of risky blow torches and welders – both of which can melt solder joints, triggering line failure.

“I like the small compact design and safety features,” May says. “Hot-Shot doesn’t weigh a whole lot, and it’s a safe, reliable, powerful unit in a small container!”

Getting stuck on a job with only 15 amp breakers is no problem. Just flip the switch on the Hot-Shot 400 and the amp draw drops to 14 amps while the unit still delivers 320 amps of thawing power.

He also likes General’s switchable output current.  “Being able to switch my Hot-Shot to a 14 amp draw makes it really handy on older residential and commercial structures, May says. “It’s great for thawing boiler loops, too.”

General also offers the lower-powered Hot-Shot 320™ for thawing 1-1/2" diameter lines up to 100 ft. long.

The results boost Steve May’s reputation.  “I take pride in my professionalism, my experience, and my ability to do the job as quickly and economically as possible for our customers,” he notes.

“Hot-Shot is fast and efficient,” May adds. “Customers love it – and it brings us business!”


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General Pipe Cleaners

General Pipe Cleaners
Division of General Wire Spring Company

1101 Thompson Avenue McKees Rocks, PA 15136 USA
800-245-6200 • 412-771-6300 • FAX 412-771-2771

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